Posted on July 11, 2018. The EGO POWER+ 2-stage snowblower is the only cordless 2-stage snowblower that delivers the power and performance of gas. our company. Talk with other EGO owners, find answers, and share your tips. An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. Be the first to know about new products, innovations, and offers. An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. WARNING: READ EGO'S WARRANTY BEFORE PURCHASE!!! This warranty does not cover normal deterioration of the exterior finish, including but not limited to scratches, dents, paint chips, or to any corrosion or discoloring by heat, abrasive and chemical cleaners. Release the safety button. Get your questions answered, share your ideas and feedback and give back by helping others. I have gone the entire summer without the lawnmower. Not only in the products we develop but also in the ways we operate and the places we work. Contacted the company after trying with a DEALER who sells them got nowhere with EGO. Selling my 3 EGO products and going back to gas. Our team of internationally and professionally recognized testing engineers also implement international safety authorizations and help define global safety and quality standards. We see that youre on the North America site but appear to be outside the U.S. and Canada. Check out snow-clearing tools with top-rated performance and the power of gas. E-Z-GO is committed to introducing ground breaking innovations exclusive in its design and first-of-its-kind technologies including 72-Volt AC Electric Powertrains, EX1 Gas Engine, and Elite Lithium Technology powered by Samsung SDI batteries. Turbo fan engineering delivers air at an amazing 600 CFM. Please check individual product detail pages for availability. We see that youre on the North America site but appear to be outside the U.S. and Canada. Find Local Service Center. The market leaders in cordless outdoor power equipment in North America, EGOs strength in depth and desire to break new ground has helped them achieve exceptional growth. The CS1604 is also well balanced, which helps offset its relatively high ergonomic weight, which pushes it to the top of our list of the best electric chainsaws for . They should be able to help you especially if you tell them the service centers refused to help. I purchased a 21 Self Propelled EGO lawnmower in April of 2017, and although the mower's manufacture date code was listed as Sep 2016, the 7.5 AH battery (Original Battery) that HD gave me (shipped separately and lost for a week) had a date code of Dec 2014. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View . Search: Ego Authorized Service Center. Warranty Policy for EGO outdoor power equipment, portable power, batteries, and chargers is outlined in the chart below. Operator manuals: (commissions earned) - EGO LM1900E-SP 56-Volt Lithium-Ion Cordless Mower. Click here to check your account. What would you like to do? Defective product will receive free repair. Get Directions. For all customer service requests, please call 1-855-EGO-5656 (1-855-346-5656). Ego 21 mower (LM2100SP) self propel motor failure & repair report. Assigned seats at initial concert series? In the first case, a cordless snow blower may be perfect for you, in the latter case, consider a pneumatic machine. Privacy Policy. We see that youre on the North America site but appear to be outside the U.S. and Canada. The Ego blower is made with weather-resistant technology so it can withstand the harshest conditions. EGO products are warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period. We'd love to hear all the details. An authorized service center will be selected to repair the product according to the stated warranty terms. EGOs commitment to innovation is driven by a talented team of over 400 highly qualified technicians responsible for developing and delivering clean, reliable power tools for todays switched-on customers. Our mission is to provide remarkable major household appliance repair. Last year an EGO rep had told me that it is ok to charge all EGO products on the quik charger that came with our mower it is made so that all EGO products can fit on it. Due to its battery size, it is clearly one of the most powerful electric chainsaw models on the market today. Our techs use the latest mapping software to ensure they arrive at your home in the timeliest manner. Can't complain. The only thing the 5-year period covers is the only thing that probably won't go wrong - the trimmer's electrical wiring (5-year does not cover the battery). EGO lawn mower manuals. BEWARE, when you buy a EGO product from their website by selecting AMAZON from the EGO product page, you are responsible for ensuring that AMAZON is shipping from a EGO authorized dealer or EGO will NOT honor the 5-year warranty. 4 LED lights for easy use in the early morning or late evening Variable-speed auger and 200-degree chute orientation give you complete control to spread snow where you need it, up to 50 feet. I live in Silicon Valley, arguably one of the most green-friendly and high tech places in the country, and no one will even take a look at the mower -- not even dealers. Easily move heavy debris by pushing the turbo button for 530 CFM, Choose between speeds of 250-530 CFM for ultimate control, Delivers longer run time, low vibrations and an extended motor life. ECHO outdoor power equipment makes yard work easy and fast. Anyone can write a Trustpilot review. EGO offers a 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone)2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102). Promotional Kit Dealers (Subject to Availability) After 5 attempts online and via phone, I finally got hold of a real human being.Problem: My blower battery holds its charge for about 3-5 minutes. For more information, please click. This warranty shall not apply to damage caused by accident, abuse, misuse, alteration, modification, unauthorized repair, liquid contact, fire, earthquake or other external cause; operating the product outside EGOs instructions, specifications or guidelines; or failure to properly service of maintain the product. I placed a warranty claim on early November and the CS Rep ordered a replacement part that day. For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). I contacted Ego they said send us an email with proof of purchase. After using Ego products for 6 years the original 2.5 battery is still doing work today. Visit our Contact Us page for additional ways to get help. This warranty is void if the product has been used for rental purpose. EGO Power+ is the next generation of cordless outdoor power tools. we also provide on site service and or repair. Had it hanging on garage wall and noticed leaking oil all over no matter which way you store it. And with the patented Powerload technology . Zero follow through or contact afterwards. (800) 828-5500. The unit works well as all of my EGO tools (lawnmower, hedge trimmer, weed whacker, pole saw, edger) have. For warranty service, please contact EGO customer service toll-free at 1-855-346-5656. When requesting warranty service, you must present the original dated sales receipt. Find out how we combat fake reviews. Can't complain. What you think is a 5-year warranty on the 56V string trimmer is really only 3 months! Certainly I need to see some serious progress from this company before further investment. (800) 854-2315. 5.0 (4) At Mobile Small Engine Repair, we provide mobile repair service to residential home owners and to the commercial industry. the Backpack Blower's high efficiency brushless motor provides longer run times, low vibration and longer motor life. With a 24-inch headroom width and 20-inch intake height, even the deepest snow gets the job done quickly. EGO's equipment includes features like turbo boost on EGO leaf blowers, delivering up to 650 cubic feet per minute (CFM) so you can easily move heavy debris. Posted on October 21, 2017. Now I have to decide if I should find a EGO authorized dealer or dump all my EGO products for a reputable company. Find nearby echo repair center. The owner's manuals listed here include replacement parts lists. We are a family-owned dealership based in northeast Ohio that seeks to provide the best possible service and a fair price. The EGO POWER+ 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable gas blowers. Claim your profile to access Trustpilots free business tools and connect with customers. EGO uses the power of the industry's most advanced 56V, 5.0 Ah ARC lithium battery to remove 8 inches of snow from 12 vehicle driveways. The store will not work correctly in the case when cookies are disabled. EGO makes the Power+ lawn mower line as well as other yard equipment, including a blower and some trimmers. The warranty period for reconditioned or factory certified products used for residential purpose is 1 year, for industrial, professional or commercial purpose is 30 days. The compact and lightweight design weighs 7.4 lbs. My experience with there batteries, is to say the least very poor the main mower battery which came with the machine (and its not a big lawn) does not last the distance even when it says its full charged. Information provided by various external sources. W T F !! They promised to send me a replacement battery in 2020 and it got lost in the mail. Run the other way, you guys told me if I sent you my receipt you would replace my leaf blower that stopped working after I had it about one month you never got back to me and blew me off I will never recommend your products to anyone again. Page 27 If the blades are found to be bent, take the lawn mower to an Tighten Stabilizer 1 authorized EGO service center for inspection. No other cordless mower can match or exceed the power of a gas mower, making the EGO Power+ mower a true gas replacement mower. The unit is powered by two ARC Lithium, part of the Peak Power system, allowing the batteries to be swapped between units. Call them and get them replaced. In the second case, you can choose between a 5.0Ah or 7.5Ah battery. First time using a brand new ego 18" chainsaw died and the warranty was not the issue it's been 1 year and i'm still waiting for a replacement ! For all customer service requests, please call: For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). Google Maps is a web mapping service developed by Google. For the best experience on our site, be sure to turn on Javascript in your browser. Just replaced. Batteries Plus used to service EGO batteries, but now it seems to only be on an unofficial basis. Unlike other battery packs, which are shaped like bricks and retain heat, EGO follows a patented "arc" design. Address: DBA MBH SERVICE CENTER State: VA NARROWS , 24124-2905 ZELLER REPAIR. Extended warranties apply to the products below: 5 years with registration completed within 90 days from date of purchase (survey required). Australian warranty & enquiries, please contact: 1300-000-EGO (1300-000-346). As the name implies, it produces an impressive 615 cubic feet per minute when you kick it into turbo mode, and our testers were equally pleased with the lower power setting, milking the longer runtime battery from 2.5 amp hours (Ah). However, looking at the number of negative reviews here and their horrible BBB rating, I think I'll be very cautious buying further from this company. The kicker - I wrote a bad review and it was removed from several sites. What is the average amount of snowfall in your area? How does EGO reduce its carbon footprint. Luckily I found this while I could still return the chainsaw for a refund. Some states do not allow limitations on how long an implied warranty lasts, the exclusion or limitation of incidental or consequential damages, or the limitations on time to bring certain actions, so such limitations contained herein do not apply to individual consumers in those states. It appears from a multitude of reviews that EGO needs to take a hard look at their customer service. I purchased the EGO self-propelled Mower. EGO is part of a global manufacturing business established in 1993, employing over 7,000 people and producing over 10 million units each year, which are sold in over 30,000 outlets in 65 countries worldwide. For best results, choose lithium-ion technology. Las Vegas. As for the strummer that last about 15 (if that) on a full charge (according to the charger) Personal I am going to binboth these items & go back to petrol. question or warranty issue, making the process even easier for you. Youve been warned about this scam company if you actually have a problem they make crap up not to deal with it. Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you . 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