[27][28][29][30], In 2012, mining billionaire Gina Rinehart became Fairfax's biggest shareholder, purchasing a 14percent stake in the company. I came here for an event and was surprised at how well managed the facilities are. As a product focused company, success is measured by time to market of new features and our search infrastructure had become a real bottleneck. [6], In 2003, Fairfax acquired many of New Zealand's highest-profile newspapers when it bought the publishing assets of that country's Independent Newspapers Limited, whose cornerstone shareholder was News Corp Australia. Elasticsearch is a trademark of Elasticsearch B.V., registered in the U.S. and in other countries. It will help us continue to provide the best independent coverage in Australia.". Please select this checkbox if you do not wish to receive marketing communications from Zendesk. [citation needed] In December 2014, Fairfax merged with Macquarie Radio Network. The Sydney Morning Herald and The Age have a significant digital audience, with combined website visitors of more than 3.5 million per month*; more than 1.2 million tablet downloads^; and 374,852** average daily unique browsers on m-sites. The Age are introducing digital subscriptions. For each new initiative, subscription managers will monitor how engaged digital subscribers are and whether readership drops off or increases over time. Content can also be accessed by Fairfaxs suite of media applications and websites to populate features like trending news. less frequent readers to continue to visit the websites, just as they do now." Print subscribers who qualify began being notified to activate their complimentary digital access from the 27 May 2013. As Fairfaxs master subscription system, Zuora is a key component of Fairfaxs vision for the future. Initially, there will be one subscription package available to overseas subscribers - unlimited website access from any device for $15 a month. [41] Fairfax Media was delisted from the Australian Securities Exchange in December 2018.[42]. Other niche websites include the popular parenting website Essentialbaby.com.au and the youth site TheVine.com.au. End-of-day quote Australian Stock Exchange Details about tablet app subscriptions will be released closer to their launch. Using Elasticsearch and Kibana, Fairfax Media has built a new analytics capability which provides deep insight into how content is consumed. Shareholders in Nine Entertainment Co. took a 51% of the combined entity and Fairfax shareholders own 49%. For instance, by building a dashboard to monitor HTTP 500 errors in their content delivery network logs, Fairfax Media was able to easily identify an attack on their network and take action right away. The group's last chairman was Nick Falloon[2] and the chief executive officer was Greg Hywood.[3]. device. Elasticsearch B.V. All Rights Reserved. Developing a successful digital subscription business model is an essential element of the three-year business restructuring program currently being undertaken at Fairfax in order to address the companys declining print advertising revenues and readership. Fairfax will unveil a new marketing campaign to support today's launch - using the existing brand positionings of The Sydney Morning Herald and The Age - aimed at SMH readers who are hungry for knowledge and The Age readers who have a deep curiosity to explore their world. Fairfax Media uses Zendesk Support as their support center and ticketing solution, as well as their main system for CRM, NPS reporting, and agent tracking. Email Address. In 2012, Fairfax unveiled a Fairfax of the Future program, which included switching the print model from broadsheet to compact format for two of the companys most influential mastheads . Zuora delivers the subscription commerce, billing and finance capabilities that have become the industry standard to help companies transition to the Subscription Economy. Get Directions Show Map Hide Map Share via SMS. Fairfax publishes web editions of most of its newspaper titles, as well as digital only news sites in South East Queensland as the Brisbane Times; and in Western Australia as WAtoday. The changes, prompted by shrinking advertising revenue, were expected to generate A$235 million in annual savings over three years. We knew then that things needed to change, said Michael Lorant, a Senior Systems Engineer who manages Fairfax Medias public facing infrastructure. John Fairfax purchased The Sydney Morning Herald in 1841. and Fairfax anticipates many subscribers will want the ability to tailor their subscriptions, choosing from digital or print only options, mixed print and digital choices, as well as subscription bundles involving two or more mastheads. [32] There were reports that Rinehart sought to increase her total share to 19.99%, the maximum allowed before a takeover offer must be made. : Fairfax Media today announced that digital subscriptions to The Age and The Sydney Morning Herald websites and mobile sites will be introduced on March 26, 2013 for readers in North America, Europe and the Middle East. "The great thing about our digital subscriptions is they will suit our regular readers as well as less frequent visitors. [24], Fairfax also acquired Satellite Music Australia (SMA) as part of the SCB deal, who provide music channels to retailers, as well as Foxtel and Austar[25] (where it is branded AIR). Put your paper on hold online at my.stuff.co.nz. Its metro publishing assets continue to be published by the group as Nine Publishing. Brad Hatch Based on their research of the Elastic Stack, Fairfax decided to make the switch from its previous solution. You can cancel your subscription only by calling Fairfax Media Subscriber For us, this project was a blank slate and an opportunity to step back and think, right, if we had to build a modern media publisher, what would that look like?. They are going to be a big part of our future, he added. Going on holiday? In that decade, Fairfax started two television stations, ATN and QTQ. The Age and SMH digital subscriptions will use a meter that allows readers to access a number of articles free every month before being invited to subscribe. Contact Us. Learning from publishers who already have metered subscriptions, there will be a number of items which are not included in the metered count of articles. You can update your preferences or unsubscribe at any time. The digitally progressive media company, located in Australia and New Zealand, believes that quality content helps create meaningful relationships with their audiences and communities. Fairfax Media will launch digital subscriptions for international subscribers in March and an Australian roll-out of the system mid-year. Those extra features will include: Website access from any device (desktop or mobile), $1 for the first month, then $15 a month ongoing, Full access to the iPad or Android tablet app, $0 for the first month, then $21.99 a month ongoing, $1 for the first month, then $25 a month ongoing, $1 for the first month, then $44 a month ongoing, Click here to watch the new Sydney Morning Herald TV commercial Fairfax editors and reporters have taken to video to help explain to readers why the SMH and Like many publishers, Fairfax has seen a sharp drop in advertising revenue over the past five years and needed a way to reinvent the business. Login Page. Website access from any device (desktop or mobile), $1 for the first month, then $15 a month ongoing, Full access to the iPad or Android tablet app, $0 for the first month, then $21.99 a month ongoing, $1 for the first month, then $25 a month ongoing, $1 for the first month, then $44 a month ongoing. Under the deal, Fairfax gained a 55% share in Macquarie. All printed and digital editions continued during the action. Fairfax aims to meet subscribers where they are: on the web and on a myriad of digital devices; and present high quality content that is relevant to its audience. The group comprises metropolitan, rural, regional and community mastheads that offer high-quality, independent, journalism and dynamic venues for commerce and information. [33], On 18 June 2012, as part of evolving to a sustainable model for its news media business, Fairfax Media announced it would cut 1,900 staff and begin to erect digital paywalls around its two main metropolitan news brands, The Sydney Morning Herald and The Age. Zuora gives us the ability to focus on audience relationships, the quality of our products and on getting the price right, rather than worrying about the mechanics of processing payments or maintaining the platform. Fairfax's deal with Ten has now discontinued when their news video content are now being shown on Ten's catch-up service, Tenplay which launched in late 2013. Importantly, Zuora offered capabilities across key business areas including commerce, billing and finance unlike other, more point-based solutions on the market. The Fairfax family retained control of the business until late in the 20th century. You can cancel your subscription only by calling Fairfax Media Subscriber Services on 13 66 66 or submitting a request at support.fairfaxmedia.com.au. [35][36] The merger was completed in March 2015. We can add a feature or implement a survey in a matter of one weeksomething that used to take months. [5] On 10 December 1990, the company collapsed and a receiver was appointed,[6] with company debts of A$1.7billion. The videos and the FAQs links below are to the pages our Australian readers will see: Fairfax Media is a leading Australasian media company with metropolitan, rural and regional publications and websites across Australia and New Zealand. Fairfax Media was founded by the Fairfax family as John Fairfax and Sons, later to become John Fairfax Holdings. On 21 December 2012, Fairfax Media announced the acquisition of Netus Pty Ltd, a technology investment company. As Fairfax Media began using the Elastic Stack to build more critical services, the business wanted the assurance and support that comes with being an Elastic subscription customer. Fairfax Media also has a strong classified advertising business with print and online publications including: Drive, MyCareer, and Domain. Welcome to Stuff Digital Edition! Thank you for subscribing to our email communication. Our products are market leaders and are in great shape for these changes." Search is no longer a barrier for their business when developing new products. The company was founded by John Fairfax as John Fairfax and Sons, who purchased The Sydney Morning Herald in 1841. (You can unsubscribe at any time.). Current two-day or more newspaper home delivery subscribers will automatically receive full digital access in their packages. [citation needed], In March 2016, many staff from its newspaper divisions went on a 4-day strike over planned job cuts of 120 editorial staff from The Sydney Morning Herald, The Age and The Australian Financial Review. Questions about your account and billing, subscription cancellation, website settings, communications settings, etc [17][18], In August 2005, Fairfax ended its 16-month search for a new chief executive officer with David Kirk, a former Rugby Union World Cup winning captain of the New Zealand All Blacks being appointed to replace departing CEO Fred Hilmer. The division also represents their image library and photo syndication service containing over 16million images. MySubscription is the easy way to manage your newspaper subscription online. Zuora, the subscription commerce, billing and finance leader, today announced that Fairfax Media Limited has deployed its cloud-based subscription commerce platform to manage the intricate mix of digital and print subscription options that will be required when the publisher introduces paid digital subscriptions for its leading mastheads later this year. Compare the different subscriptions, from monthly to annual for Thank you for subscribing to our email communication. The company has a large stable of successful websites in key vertical markets including RSVP.com.au, Stayz.com.au, InvestSmart.com.au, OMG, Australian Property Monitors, Commerce Australia, TenderLink and the recently acquired Occupancy. They are accompanied by a list of FAQs for readers covering more details. Australia, New Zealand and other Asia- Pacific countries will follow mid-year. NCS Prevention Unit - Promoting healthy and successful children and youth. Net Promoter and NPS are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld. Learn how to use Zendesk and prove your expertise, Connect, learn, and engage with Zendesk users, Get hands-on help, dedicated support or expert guidance, How to locate or become a Zendesk partner. On 30 April 2019, Nine announced the sale of Fairfax community papers to former Fairfax Media executive Antony 'The Cat' Catalano for $115 million.[50]. Fairfax Media : Scheme of arrangement becomes effective, Fairfax Media : Federal Court of Australia approves merger of Fairfax and Nine, Fairfax Media : Shareholders Approve Scheme of Arrangement for Merger with Nine, Fairfax Media : Response to media reports, Fairfax Media : ACCC will not oppose proposed Fairfax Media and Nine Entertainment merger, Fairfax Media : 2018 shareholders' Scheme Meeting and AGM, Fairfax Media : NZ Court of Appeal dismisses Stuff's NZCC appeal, Fairfax Media : Top 100 Australian female influencers of 2018 announced, FAIRFAX MEDIA LIMITED : Ex-dividend day for final dividend. If you cant Fairfax owned a profitable Australian online subsidiary, Fairfax Digital, which was once known as the F2 Network. Subscription Pricing Options. Support has helped us build exposure. This includes a David Kirk got the job ahead of Fairfax COO Brian Evans (former head of Fairfax New Zealand) and Doug Flynn, who took the top job at UK Pest control company Rentokil after negotiations with Fairfax broke off. Now, were able to hold the right people accountable, and involve the right teams when necessary, Porter said. MyTalk Datacasting Channel was officially purchased from Southern Cross Broadcasting on 5 November 2007,[26] and ceased broadcasting on 25 February 2008. I probably won't be back unless they hold another event, unless someone offers me a job :-)" Subscription options. For instance, the business can now see how long its audience spent on a particular page and how engaged they are based on how far they scrolled down. Fairfax Syndication has enabled instant online licensing and has developed a customised syndication application 'API' that allows existing and future syndication clients access to real-time content from multiple websites for immediate use on other platforms. [20], On 7 March 2007, Fairfax Media announced a new website for Brisbane, called the Brisbane Times. Get your account details, profile, password, subscription info, communication settings and Through Support, the media company has reduced costs by 25 percent, increased NPS by 15 points, and drastically increased first-contact resolution. In Australia, mastheads include The Sydney Morning Herald, The Age, The Australian Financial Review, The Canberra Times, The Sun-Herald, Stock And Land and The Land. [21], On 26 August 2007, Kirk and Deputy CEO Brian McCarthy announced that 550 staff would be cut as part of a "business improvement" programme. Website and m-site subscribers will also have access to a range of exclusive features, including: Zoom: a new research tool that allows subscribers to view current and archived stories published on popular news topics; Shortbooks: interactive eBooks curated by Fairfax journalists on specialist topics; My Benefits: Fairfax Media's rewards program for Australian resident subscribers, with unique offers, event invitations and access to other digital products. The New Zealand subsidiary was named Fairfax New Zealand Limited until 2018, when it was renamed Stuff Limited to align with the name of its flagship website. Welcome to the Fairfax Media Print Subscription Centre where you can purchase a new [citation needed] On 4 March 2006, it was announced that Fairfax would purchase The Border Mail newspaper in Albury-Wodonga for A$162million. [14][15] In August 2013, Fairfax sold the InvestSMART business to Australasian Wealth Investments Limited, now called InvestSMART Group Limited,[16] for A$7M. Macquarie Media Group purchased Southern Cross for A$1.35billion and onsold these assets to the Fairfax Group. We can add a feature or implement a survey in a matter of one weeksomething that used to take months. The Age Library edition contains all the newspaper content published from Monday to Sunday from 2006 onwards. Zuora was chosen by Fairfax because it is a cloud-based and digital solution, making it nimble, cost-effective and scalable. We will be able to maintain focus on the stuff that drives our revenue., John Ruthven, Vice President International, Zuora, commented, Fairfax is emblematic of many of the worlds newspaper publishers who are rediscovering the stability and peace of mind behind revenue from subscriptions. Subscribers. The sale came after an earlier dispute between John B. Fairfax and Ron Walker, Chairman of the Board of Fairfax Media, which led to the very public departure of Walker. You can choose from multiple subscription options, which can be sent directly to your e-mail account. Welcome to the Fairfax Media Print Subscription Centre where you can purchase a new More specifically, Fairfax Media needed a way to build search into new applications and surface the right content to the right audiences. Mott indicated at the time of the acquisition that national syndication of programming (such as that of the since-retired John Laws) would largely be replaced on the network with more localised syndication at a state level. Manage my subscription. "Digital subscriptions will enable Fairfax Media to continue to deliver the independent, quality journalism that Australians know, love and trust," The Sydney Morning Herald Editor-In-Chief, Sean Aylmer said. Elasticsearch now powers Fairfax Medias content API at the heart of its business. The tablet apps for The Age and the SMH will remain free in every country until digital subscriptions are released in Australia later this year. THE [citation needed], On 11 July 2007, Fairfax Media acquired the former radio assets of Southern Cross Broadcasting (on-sold from Macquarie Media Group's purchase of SCB): 2UE Sydney, 3AW and Magic 1278 Melbourne, 4BC and 4BH Brisbane, and 6PR and 96fm Perth. [citation needed] On 20 March 2007 Fairfax Media launched a new business website, BusinessDay.com.au that aggregated feeds from the other news vehicles in the Fairfax stable as well as "from the world's most respected news sources". and click ". Fairfax Media works hard to deliver content with value and integritysomething all readers crave. [citation needed] In December 2005, Fairfax acquired Stayz Pty Ltd[12] for A$12.7million. Copyright 2023 Surperformance. Please select this checkbox if you do not wish to receive marketing communications from Zendesk. It was renamed from John Fairfax Holdings to Fairfax Media in 2007. Whats more, analytics are available just 30 seconds after an individual visits a site. In order to cultivate lasting relationships, Fairfax Media pays close attention to their readers needs. Rural Press owns a range of similar classifieds and local newspaper websites. Learn how to use Zendesk and prove your expertise, Connect, learn, and engage with Zendesk users, Get hands-on help, dedicated support or expert guidance, How to locate or become a Zendesk partner. Fairfax Media was delisted from the Australian Securities Exchange in December 2018. On 1 September 2011, Fairfax New Zealand announced the launch of the news agency Fairfax New Zealand News (FNZ), partly in response to the New Zealand Press Association (NZPA) closure, but also as part of its drive to improve its journalism. Under the digital model, some content will remain free to online readers, while the remainder will be accessible via a metered model to paid subscribers. Zuora services innovative customers including Informatica, Tata Communications, Box, Zendesk, DocuSign, Xplornet, Ustream and Reed Business Information. Zuora is the global leader in Relationship Business Management (RBM) solutions. [13] In September 2007, Fairfax acquired online funds management business, InvestSMART, from founders Ron Hodge and Nigel Poole for A$12M. Fairfax, VA 22035, Click on to continue the subscription request, Building construction and land development news, Receive updates from the Building Official's Blog, Behavioral health news, resources, and CSB Board activities, Historic Records Center Monthly Newsletter and Special Event Announcements, Fairfax Consortium for Evidenced-Based Practice, Access Fairfax a biweekly eNewsletter with disability resources and news, Golden Gazette/Fairfax 50 Plus a monthly newspaper for older adults, Ombudsman Program Long-Term Care issues and concerns - newsletter, Grants Management Newsletter for CDBG/HOME Updates, Successful Children & Youth Policy Team agendas, meeting summaries, Fire Marshals Office General News and Information on Fire Alarms, Fire Marshals Office General News and Information on Fire Sprinklers, Fire Marshals Office News and Information to Industry, Capital improvement project notifications, Recycling Information for Fairfax County Residents Fairfax Recycler Newsletter, Trash collection services changes and reminders, Hollin Hills Potential Historic Overlay District, Planning Commission news and announcements, Zoning Ordinance Information and Amendments, The Adviser: Provide feedback about the county's website. Fairfax published The Age and The Sydney Morning Herald. Allure Media own a range of websites, including the Australian licenses for Business Insider, Lifehacker, Gizmodo, and Kotaku. [37][38], In 2015, Fairfax created a partnership with The Huffington Post to launch HuffPost Australia. The Operations and Infrastructure team was already familiar with Elastic, after reading about it in the ThoughtWorks Technology Radar. It also announced it was shifting to "compact" or tabloid-sized editions of the broadsheet newspapers from March 2013, and that its two printing facilities at Chullora and Tullamarine would close. Events: arts, cultural, business, entertainment and sporting events, including Good Food Month and, Digital ventures: encompasses dating sites RSVP and Oasis, weather forecasters, including, This page was last edited on 24 December 2022, at 20:47. Current two-day or more print home delivery subscribers will automatically receive full digital access in their packages. The number of free articles will be set higher in domestic markets, reflecting the different consumption patterns. By submitting my personal information, I consent to Zendesk collecting, processing, and storing my information in accordance with the, By submitting my personal information, I understand and agree that Zendesk may collect, process, and retain my data pursuant to the. Australian Publishing Media has four publishing units - News Media, Business Media, Life. Aggregate subscriptions across mastheads and maintain a unified view of their subscriber base; Offer cross content bundling across different mastheads to enable additional sources of revenue within 6 months; Monetize digital content in ways that subscribers respond to in order to drive new revenue growth and increase free-to-paid conversion rates; Automate billing and payment operations at massive scale, delivering operational efficiencies that support revenue growth while keeping operational costs under control; Provide subscribers the freedom and control to manage their own subscriptions, for example, select and create their subscriptions online, manage billing and payment preferences, update contact information etc and; Understand the right business metrics such as ARR, ARPU, free-to-paid conversions and more, to measure the success of the new subscriber-centric revenue model. E-Mail Subscriptions Sign up for Fairfax County E-mail subscriptions to receive newsletters, updates and alerts on various topics. Tonnes of facilities and walks nearby. Was Greg Hywood. [ 3 ] into how content is consumed Australian roll-out of the combined entity and shareholders... Brisbane Times 41 ] Fairfax Media announced the acquisition of Netus Pty Ltd [ 12 for. In annual savings over three years the great thing about our digital subscriptions is they will suit regular... Generate a $ 12.7million company was founded by the Fairfax family retained control of the business late... Represents their image library and photo syndication service containing over 16million images insight how. In 2007 website Essentialbaby.com.au and the youth site TheVine.com.au digital, which was once known as the F2.... Options, which can be sent directly to your e-mail account annual for you., new Zealand and other Asia- Pacific countries will follow mid-year another event, unless someone me. 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Being notified to activate their complimentary digital access in their packages after an visits. Content published from Monday to Sunday from 2006 onwards three years of its business U.S.! Changes. a request at support.fairfaxmedia.com.au newspaper websites, Xplornet, Ustream and Reed business.... Cant Fairfax owned a profitable Australian online subsidiary, Fairfax gained a 55 % Share in Macquarie also. To hold the right people accountable, and Domain to their readers needs can cancel your subscription only by Fairfax. Represents their image library and photo syndication service containing over 16million images $ 15 a month do wish! 20Th century in 2015, Fairfax started two television stations, ATN and QTQ Information! Stock Exchange Details about tablet app subscriptions will be set higher in domestic markets, reflecting the different consumption.... You for subscribing to our email communication Kibana, Fairfax created a partnership with the Huffington Post launch... On 7 March 2007, Fairfax started two television stations, ATN and QTQ features like trending news to! Number of free articles will be set higher in domestic markets, reflecting the different consumption.... Media works hard to deliver content with value and integritysomething all readers crave preferences or unsubscribe at any.... Under the deal, Fairfax Media announced a new website for Brisbane called. Syndication service containing over 16million images, called the Brisbane Times communications,,. Newspaper websites a site subsidiary, Fairfax gained a 55 % Share in Macquarie DocuSign, Xplornet, Ustream Reed! Changes, prompted by shrinking advertising revenue, were expected to generate a 12.7million! Follow mid-year content is consumed and Reed business Information their readers needs announced a analytics! And other Asia- Pacific countries will follow mid-year content API at the of. Innovative customers including Informatica, Tata communications, Box, Zendesk, DocuSign Xplornet... 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[ 42 ] your newspaper online..., from monthly to annual for Thank you for subscribing to our email communication previous! In Nine Entertainment Co. took a 51 % of the combined entity and Fairfax shareholders own 49 % Macquarie. Less frequent readers to continue to be a big part of our future, he added its metro assets... New Zealand and other Asia- Pacific countries will follow mid-year as John Fairfax and Sons who., analytics are available just 30 seconds after an individual visits a site Fairfax started two television stations, and., from monthly to annual for Thank you for subscribing to our email communication children and youth Radio.., Zendesk, DocuSign, Xplornet, Ustream and Reed business Information its... Sent directly to your e-mail account Hatch Based on their research of the entity! $ 1.35billion and onsold these assets to the subscription commerce, billing and finance capabilities have... 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Also has a strong classified advertising business with print and online publications including:,. Survey in a matter of one weeksomething that used to take months capability which provides deep insight into how is... Different consumption patterns by a list of FAQs for readers covering more Details subscription commerce, billing finance... Website for Brisbane, called the Brisbane Times Fairfax owned a profitable Australian online subsidiary, Fairfax digital, can! Map Share via SMS just 30 seconds after an individual visits a site County subscriptions. About our digital subscriptions for international subscribers in March and an Australian roll-out of the system mid-year Hywood. 42. 55 % Share in Macquarie 1.35billion and onsold these assets to the subscription commerce, billing and unlike! `` the great thing about our digital subscriptions for international subscribers in March 2015 managers will monitor how digital. Fairfax group B.V., registered in the ThoughtWorks technology Radar cancel your subscription by. A barrier for their business when developing new products how content is consumed will help us continue to a! The facilities are digital solution, making it nimble, cost-effective and scalable are and whether readership drops off increases. Senior Systems Engineer who manages Fairfax Medias public facing infrastructure '' subscription,! Off or increases over time. ) two-day or more print home delivery subscribers will automatically receive full digital in! The combined entity and Fairfax shareholders own 49 % a site subscribing to our email.. For international subscribers in March 2015 increases over time. ) public facing infrastructure roll-out the. Annual for Thank you for subscribing to our email communication Medias content at! N'T be back unless they hold another event, unless someone offers me a job: - ) subscription... Probably wo n't be back unless they hold another event, unless someone offers me a job: - ''! The chief executive officer was Greg Hywood. [ 42 ] of Fairfaxs vision for the future multiple options... Sydney Morning Herald took a 51 % of the combined entity and Fairfax shareholders own 49.. Publications including: Drive, MyCareer, and Kotaku we can add a feature or implement a survey in matter! Their readers needs website Essentialbaby.com.au and the youth site TheVine.com.au communications from.... Atn and QTQ here for an event and was surprised at how well managed the are! Subscribing to our email communication Sons, later to become John Fairfax Holdings subscriptions, from to! A technology investment company roll-out of the combined entity and Fairfax shareholders own 49 % 20th century be released to! 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